CAPTAIN'S LOG: July 28th

This is a copy of my weekly blog which I write for work and is published on the council's intranet.

As is becoming traditional, I'll start with some of the feedback and comments you've sent me in the last week. Thanks for all of them and please keep them coming.

There appears to be quite a lot of concern about what I will now refer to as 'Log Leak'. Clearly not as scandalous as the Watergate affair, but worrying nonetheless. If you missed last week's log, then you won't know that someone has leaked my ramblings to the Yorkshire Evening Post.

Trudie, who works in regeneration, emailed to ask: Who's the dirty devil who grassed you up?

She was also very kind in saying: I love reading your column. Your style is fab.

The answer is that I don't know who is responsible for 'Log Leak', but am intrigued as to their motivation.

Also, Geoff, who's based in Civic Hall emailed to say: Your weekly updates are without doubt the best thing published anywhere on the council's intranet. Do try not to get fired for them. We would all be terribly sad!

Well, that's very kind Geoff. I'm sure there is lots of other interesting content on the intranet (especially some of the items being sold in the classifieds) and I'll try my best not to get fired – I wouldn't want to make anyone sad!

It's been an interesting few days in communications.

You may remember from my ramblings from last week that I was reflecting on how my team often has to spend a lot of time preparing for things that sometimes never see the light of day. It's the old 'prepare for the worst and hope for the best' scenario.

Well, that was obviously the best approach last week.

Colleagues of ours across the council have spent several months preparing for the news that we had to publish last week. I couldn't say much at the time but it may now be obvious what I was referring to. Last Tuesday was the publication of a serious case review and we were anticipating a lot of media interest. It's fair to say there was significant interest, but we managed to contain the entire story into one 24-hour period.

By making senior people available and supporting them through interviews for radio and television and having pre-prepared statements ready to be issued when asked for them we were able to really control what was going on.

We were open and honest and responded in a timely way.

I must also mention one the council's chief officers who sent a fantastically well written email to her staff the night before the case review was published. It is by far the best bit of communication I have seen since joining the authority last year.

Again, it was open, honest and timely but was also reassuring and positive.

For once we did the right thing – we told the group of staff who were most likely to be affected about the report before it was published. At last, the horse was in front of the cart and most of our colleagues in that specific service area would have known about this first from their manager and not from the front page of the Yorkshire Evening Post.

The challenge, of course, is how we ensure this happens every single time and how we 'throw the net wider' so that we all know about important issues before they are reported to the media. It's something my team and I are determined to influence.

Another thing we'd like to change is how you are 'engaged with.'

Awful phrase I know, but it basically means how involved you are with what's going on here, what's being decided here and where the council is going.

It's also more than just sending you regular messages. I want the council to be much more responsive to your views and your feedback.

Tomorrow I am presenting my ideas for the Leeds City Council People project to my team and I'm hoping it will be the mechanism for putting my 'engagement' aspirations to the test.

As soon as there's further news on that, I'll let you know.

I'm writing this from home this week as I have the day off. I've been left with a list of things to do including the washing up, mowing the lawn, watering the plants and cooking tea; so I'd better stop typing now or nothing will get done.

Until next week, take care.